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Webhook

Tags: webhooks

Sep 6, 2023 at 3:03pm • 2 replies • 0 likes

Taye Leykune

Can we get note using webhook? I was trying to extracts notes from ringCentral and push it to other system when the agent type a note and save on on ringcentral.

2 Answers

Taye Leykune answered on Sep 7, 2023 at 5:08am

Thank you for your response
Agent notes, like Disposition Notes. Agent notes are used by agents to document important information on a call or chat with a lead or customer.
https://support.ringcentral.com/engagevoice/agent/voice-agent-take-notes.html
I want to extract this note and push it to another system

Phong Vu answered on Sep 6, 2023 at 3:25pm

What "note"? All type of event notifications are listed here.

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