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500 Internal Server Error for licenses endpoint

Tags: errors, rest api

Sep 12, 2023 at 8:38am • 1 replies • 0 likes

Dennis Kuang

When attempting to call https://platform.devtest.ringcentral.com/restapi/v2/accounts/~/licenses in Postman, I'm getting a 500 Internal Server Error with no additional error detail

1 Answer

Phong Vu answered on Sep 12, 2023 at 10:33am

I guess that it's not supported in sandbox. Let me check with the team.

Meanwhile, if you need to bypass the test on your sandbox to graduate the app to the production, submit a dev support ticket with that error reason.

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