question

OK TAXI 101 avatar image
OK TAXI 101 asked Phong Vu answered

Error login Devtest Ringcentral embeddable

We're receiving this error when trying to login on Ringcentral embeddable using sandbox account >
Server URL: https://platform.devtest.ringcentral.com

1696284928620.png


Inspect console error:

Request Method:
POST
Status Code:
200 OK


Body response: 
{
  "status" : {
    "success" : false,
    "code" : 325
  },
  "accountId" : "123456789", //I hide the accountId
  "extensionId" : "1234567890",
  "systemAdmin" : false,
  "glipMigrationCompleted" : false
}


Any help would be really appreciate.

In production the login works properly.


ringcentral applog inembeddable
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1 Answer

Phong Vu avatar image
Phong Vu answered

Could you successfully login the default app from this demo site?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys