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RingCentral University Not Working
Tags: ringcentral university
Oct 6, 2023 at 12:11pm   •   0 replies  •  0 likes
Arlene Taylor

My company is in the process of migrating our service to CXOne from an older RingCentral product. When I first became a supervisor, there were several useful courses on RingCentral University (and I in fact got LinkedIn certifications for several). I'm now in a position where we will need to train on CXOne. My issue is that none of the courses are playing. I don't recall this being an issue in the past; I've cleared my cache, checked my security settings, everything I could think of. When I click on a course, there is no window where the course would normally play. There is a 'Next Chapter' radio button at the bottom. If I click it, it just goes to the next item, but again it's a blank page with a clickable 'Next Chapter' at the bottom.

Any ideas or suggestions would be appreciated.



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