question

Robert Dabner avatar image
Robert Dabner asked Robert Dabner commented

Identifying RC calls on mobile

Hi,

I am new to Ring Central and wanted to know how I know if a call is coming through on my mobile as a work call (through RC) or a personal call on my number. Do I need a separate phone for RC calls?

call handlingcall forwarding
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Welcome avatar image
Welcome answered Robert Dabner commented

the interface looks different and you can customize the ringtone for RC Calls. The default RC ringtone will probably be good enough since it is probably different than the one you have for calls to your personal number. You wouldn't need a separate phone in order to differentiate between calls

1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Robert Dabner avatar image Robert Dabner commented ·

Thanks - Changed it to "Immersion" but it has not made a difference - any ideas?

0 Likes 0 ·
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app