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Maayan Maisy avatar image
Maayan Maisy asked Phong Vu commented

SMS API "The requested feature is not available" in sandbox

I created a new sandbox account for testing the SMS API. I then created a console app (per ringcentral instructions) and tested the API using the sand box credentials. Connecting to the API works fine but returns this error when trying to send a test SMS:

ringcentral.http.api_exception.ApiException: The requested feature is not available

I have made sure I've added the correct features to the sandbox app (per the instructions).

Thanks in advance.

sending sms
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Phong Vu avatar image Phong Vu ♦♦ commented ·

What is the sandbox account id or the main company phone number?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys