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P70 Backup asked Phong Vu answered

Pre-Recorded Audio Over RingOut Call

My app uses RingOut to place automated calls. In my use case, I never really expect the "caller" to pick up the phone. I would like the "callee" to be played some sort of pre-recorded audio message if the caller has not picked up their leg. Is this possible using RingCentral's API? I see that I can create "Greetings", but how can I append one of these to a RingOut request such that it plays on pickup?

ringcentral appringout
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Phong Vu answered

Unfortunately, this is not supported. The most you can handle is to prerecord a greeting/voicemail message and set it to the caller call handling.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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