question

Dienst ICT Matthias Deigens avatar image
Dienst ICT Matthias Deigens asked Phong Vu answered

CMN-201 trying to bridge to calls

Hi, i'm trying to bridge an inbound call to a outbound call i get a CMN-201 'Service Temporary Unavailable' response.
(if i Bridge 2 outbound calls there's no problem)

rest api
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1 Answer

Phong Vu avatar image
Phong Vu answered

This kind of problem needs investigations into your environment and API calls.

You should submit a dev support ticket to get help for this case.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys