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Louis Edgell avatar image
Louis Edgell asked Phong Vu answered

Hubspot Extension - Record Save Countdown

Hey All, I have the RingCentral for Hubspot extension and when a call comes in it is automatically saved in Hubspot but it has a 15 second count down and if you don't have the record updated in 15 seconds it autosaves a standard record, meaning we have to go into the hubspot record and update it from there. Is there a way we can change the timer to allow more time to update the record before it autosaves in HubSpot.

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1 Answer

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Phong Vu answered

Sorry for the delayed response. I think you are using the old extension provided by the community. I recommend you to check out and try this official integration.


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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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