question

Pavlo Rozhok avatar image
Pavlo Rozhok asked Phong Vu answered

MSG-242 Requested feature is not available

Hi, i have problem with sending SMS (sendbox account) (+16502420220)
I tried perform this action by UI
(https://developers.ringcentral.com/api-reference/SMS/createSMSMessage)
and by node js api call
1710249475106.png



in both cases i got next error:

{ "errorCode": "FeatureNotAvailable",
"message": "The requested feature is not available",
"errors": [ { "errorCode": "MSG-242", "message": "The requested feature is not available" } ]}

I'm doing investigate for high level estimation for my clients. Main goal receiving (mms and sms) and reply (sms) . Please enable sending sms and receiving mms by web-hook


copy of:

https://community.ringcentral.com/questions/94721/msg-242-requested-feature-is-not-available.html


sending sms
1710249475106.png (54.9 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered

Please read this post and submit a dev support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys