I want to create customize Web Phone for our CRM web app.
currently I am using developer sendbox credentials.
Question: Can we get incoming call details from any API webhook ?
i.e.
From CRM I can call that api continuously to check incoming call details.
if any incoming call data received then I want to search that incoming phone number and if that number match in our DB then I can show our local details of that customer on customize web phone.
Click to call Outbound Customize webphone : http://prntscr.com/ko5tmi
Inbound customize webphone: http://prntscr.com/ko6ap3
