question

Michael Popchuk avatar image
Michael Popchuk asked Phong Vu answered

Need the SMS feature of our sandbox numbers

Hello @Phong Vu!
We need the SMS feature of our sandbox numbers enabled for testing and after testing the same number we have to convert it into prod. Our sandbox main phone number is: +13238432439

sms and text messaging
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1 Answer

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Phong Vu answered

Please read this post and submit a dev support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys