question

chandra prasad avatar image
chandra prasad asked Phong Vu answered

"FeatureNotAvailable" "The requested feature is not available" in Sandbox

Hello,

I am getting error during API of send message using the username : +13612607320

Content: {

"errorCode" : "FeatureNotAvailable",

"message" : "The requested feature is not available",

"errors" : [ {

"errorCode" : "MSG-242",

"message" : "The requested feature is not available"

} ]

}
Please let me know, how to fix this issue.

Thanks

ringcentral apperrors
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1 Answer

Phong Vu avatar image
Phong Vu answered

Please read this post and submit a dev support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys