question

api-extension-do-not-delete8826 avatar image
api-extension-do-not-delete8826 asked vyshakhbabji Deactivated answered

PHP SDK cannot create new contacts

We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.


When I try to add the new contact it throws below error


Contact cannot be created: max contacts count reached (10000)


How to change the limit. Kindly help me to fix the issue

sdk
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Tyler Liu avatar image
Tyler Liu answered Tyler Liu commented
It is not a programming issue. It's a limit enforced by RingCentral that you cannot have more than 10K contacts.  

I am not aware of a way to remove or change the limit.  

Let me post this issue to my colleagues to see if they have any ideas.
3 comments
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

For now we have no idea how to workaround this.  It is by design.
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Do we have any workaround for this?
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From a programmer's perspective, there is no workaround.

Please contact customer support and see if they can remove this limit for you.
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vyshakhbabji avatar image
vyshakhbabji Deactivated answered
RC only allows you to upload maximum of 10k contacts per extension. The only workaround I can suggest is to swap the contacts  - you can choose to swap based on least used / unused contacts . 
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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