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nibu-eapen10876 asked Anirban answered

Sandbox acccount SMS retention

How long the SMS will be stored in sandbox account.? Thanks

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Tyler Liu answered Tyler Liu commented
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Thanks for the reply. When I try to retrieve SMS it doesn't show up SMS received yesterday.
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How are you trying to retrieve the SMS from yesterday, can you post here the API call made? Please add query filter with dateFrom for the API call.  
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By default the API only returns data for the last 24 hours.  

As VB said you should specify the dateFrom parameter:  https://developer.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageList
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Anirban answered

There is options with API to return the data from a particular date from the account. You can call it a a filter parameter. You need to specify the dateFrom parameter along with you API call and the data will be retrieved from that date

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys