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Call Log. No Recordings parameter
Tags: call logs
Sep 10, 2018 at 12:57am   •   5 replies  •  0 likes

When I receive a

call log, the call record option is not returned, although in the Ringcentral desktop application I press the "Record Call" button and then I see this record and can listen, but through the API, when I receive the array, there is no recordings parameter. How to get a link to record a call via API?

5 Answers
answered on Sep 10, 2018 at 5:11am  
Are you sending "true" as string or boolean?

answered on Sep 10, 2018 at 2:45am  
This parameter causes an error in my case:

  "errorCode" : "InvalidParameter",
  "message" : "Parameter [withRecording] value is invalid",
  "errors" : [ {
    "errorCode" : "CMN-101",
    "message" : "Parameter [withRecording] value is invalid",
    "parameterName" : "withRecording"
  } ],
  "parameterName" : "withRecording"

answered on Sep 10, 2018 at 2:33am  

answered on Sep 10, 2018 at 2:08am  
In the request, I send the parameters /account/'.$accountId.'/extension/'.$extensionId.'/call-log and get an array in response, but there is no recording property. Do I need to specify some additional parameter in my case to get this property. Maybe something has changed in the API ?

answered on Sep 10, 2018 at 1:25am  
Here is sample code for call recording download:

In the body of a call log record, there is a recording property where you can fetch information about it especially its ID.


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