question

jeff-secord3581 avatar image
jeff-secord3581 asked Tyler Liu commented

Webhook renewal and subscription returns "Login to extension required"

Hi Everyone,


We had a script in PHP that is running since April to renew a subscription for a webhook.


However, it started to throw an error Yesterday "Login to extension required", no changes in the code were made.


That's not a problem with login in the script because if I change the API call from subscription to

call-log for example it work just fine.


Any thoughts?


Thanks.


webhooks
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1 Answer

Phong Vu avatar image
Phong Vu answered Tyler Liu commented
Hi Jeff,

If your code has been working for a long time, it could be a temporary problem. Please check it again to see if the problem still persists and let me know. Meanwhile, I will try to test it. But I might not be able to detect the problem it it was a temporary issue.

Thanks,
+ Phong
1 comment
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Hi Phong,

I can reproduce the issue when I try to add a Glip bot in prod env.
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