Question

Python ringcentral.http.api_exception.ApiException: Unknown error

  • 4 October 2018
  • 6 replies
  • 1841 views

Using this code:

It ringcentral.http.api_exception.ApiException: Unknown error

I was thinking this may be related to the Python version I was using 3.7 so I switched to 3.6 no joy (What version(s) of Python does it work with BTW?) I'm at a standstill here, any ideas?


from ringcentral import SDK

#sdk = SDK(CLIENT_ID, CLIENT_SECRET, SERVER)

platform = sdk.platform()

platform.login(user, extension, password) #this throws unknown error

builder = sdk.create_multipart_builder()

builder.set_body({


'from': {'phoneNumber': '15551212'},

'to': [{'phoneNumber': '15551213'}],

'text': 'message'

})


request = builder.request('/account/~/extension/~/sms')

response = platform.send_request(request)





6 replies

Could you please inspect the HTTP response and post the full body here? Normally there should be a error code and a helpful message from server side.
Tyler,
Thanks for the response: Here's what  I have:
-        _ApiException__apiResponse    <ringcentral.http.api_response.ApiResponse object at 0x00000001026DE748>    ApiResponse

        api_response    <function ApiException.api_response at 0x0000000103493158>    function

-        headers    {'Accept': 'application/json', 'Authorization': 'Basic NVZSUUMtSnRUa...hV2ZxUQ==', 'Content-Type': 'application/x-www-f...rlencoded', 'RC-User-Agent': 'Unnamed/0.0.0 win32...K/VERSION', 'User-Agent': 'Unnamed/0.0.0 win32...K/VERSION'}    dict

        ['User-Agent']    'Unnamed/0.0.0 win32/VERSION PYTHON/VERSION RCPYTHONSDK/VERSION'    str

Thanks Again!






Could you please post the body of ApiResponse ?  Try something like str(ApiResponse ) or ApiResponse.json()

Or 

try:
    ...
except Exception as e:
    print(str(e))
Tyler thanks for your response!
I get this
Exception: Refresh token has expired


That's weird. You can create an issue here: https://github.com/ringcentral/ringcentral-python/issues

In the mean time, you can try my SDK: https://github.com/tylerlong/ringcentral-python
Tyler.
Thanks much I will try both.


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