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Send SMS from multiple extensions using RingCentral API
Tags: sdk
Oct 25, 2018 at 7:38am   •   4 replies  •  0 likes

I have a web application that sends SMSs through RingCentral's APIs, but I am only able to sign in and to send SMSs with my account's main number. I would love to send SMSs from many of my extensions mainly to be able to send more SMSs. How can I choose the extension from which I send a SMS?

4 Answers
answered on Jun 17, 2019 at 11:57am  

A RingCentral extension is the one which represents a user, in order to send SMS from different extensions as you want, you just require an access token for each extension or user.

You can do it following way:

If you are using a private app with password flow, you can bootstrap the system with static passwords for each extension. After the initial bootstrap you can use the refresh tokens to continue to receive active access tokens.

If you have end users with UI apps, your app can present an OAuth login interface to retrieve an access token for the user which afterwards can follow the use of refresh tokens . This will work with private and public apps.

reference of this answer here

answered on Jun 7, 2019 at 1:18pm  

I also need help with the above issue in Zapier - any solutions here?

answered on Oct 25, 2018 at 5:52pm  
You can login each extension to send SMS.

answered on Oct 25, 2018 at 8:09am  
Zapier will allow you to do this. You'd set up a different zap for each RC user. I'm using the catch hook for the http post triggers.


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