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Question

Successful api call but no SMS received

  • 29 October 2018
  • 3 replies
  • 4215 views
D

We use the SMS endpoint for our mass text application, but today, we sent 225 test SMS with RingCentral's APIs but received only about 10% of them. On the Analytics tab on developer.ringcentral.com, we have 300 successful API requests and 0 bad request in today's date. How is this possible?

3 replies

O
I'm not sure if this is the same thing, but I had a similar problem and fixed it by building a 3 second delay between each outgoing text.
HTH
T
Rank
Hi Dave you can use API to check the status of sent messages and confirmed their status. Their status might be "Failed", "Sent", "Delivered"...etc.

The API endpoint is "/restapi/v1.0/account/~/extension/~/message-store"
A

Each message has an unique message is and also a delivery status as mentioned above. Please try to verify the message status based on the delivery status to come to a conclusion

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