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cori-kennedy12749 asked Tyler Liu answered

Ring Central through Zapier

My texts are all with the messageStatus: Queued. Zapier says the task was completed, however the texts are not going out.

app administration
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Tyler Liu answered
"Queued" mean RingCentral has received your request and your message will be sent later.

"Queued" will change to "Sent"/"Delivered" if everything goes well. If the message is never received, you need to check the message status.  You can make API call to "/restapi/v1.0/account/~/extension/~/message-store" to get a list of messages together with their status.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys