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venkatraju-p13839 avatar image
venkatraju-p13839 asked venkatraju-p13839 commented

Unable to login to ring central windows app.

i have installed ring central windows app. But i am unable to login to windows app. I want to know is there any settings in admin panel for login?

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1 Answer

Phong Vu avatar image
Phong Vu answered venkatraju-p13839 commented
Did you login with your production or sandbox credentials?

If you login with sandbox credentials, change the app to sandbox mode by pressing Ctrl + F2

If you login with production credentials but failed. Please double check if your username and password is correct or you can login at https://services.ringcentral.com to see your account settings.

+ Phong
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys