RingCentral Analytics -> PHP Page

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oz1034 asked Apr 16, '19 Phong Vu answered Apr 16, '19

RingCentral Analytics -> PHP Page

I have an internal PHP page that provides analytics about each of my team members. The data from RingCentral that I use is the previous days call volume and average call time --for each employee (5 of us). Do I need to make my PHP page download a log file and then parse that log file each day, or is there a simple query I can use within my PHP page, to get that information?

sdk

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

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On Windows: press "Ctrl + F2" keys

Answer 1 · 2019-04-16T21:31:28Z

Phong Vu answered Apr 16, '19

Hi,

Yes, you have to implement your PHP app to read the call log everyday and do the calculation to get the volume, average call-time etc.

To save API call for each user, you can access the call-log at the account level (login with an admin role user credentials), then you can read the company wide call log data.

If you want to explore further, read this blog and get the source code from our github.

Hope this helps!

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