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Timing out when downloading chunks of recorded calls - is there an easier way to download the mp3 of these calls?

We need to archive all of our recorded calls from Ringcentral since we want to hold on to them for longer than your web system. When I download from your site if I select more than 400mb worth of calls it will timeout so I have to select smaller chunks of time. This is very time consuming. Is there a better way to receive the mp3s of recorded calls so we can put them into our own database using your API? Also, is there a better way to access these files, like through a sftp server?

rest api
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John Wang answered

We are currently testing recording download APIs with select customers. To see if you can get early access to this API, please make a request by either opening a developer platform support ticket or sending an email to the developer support team.

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stephen-hawk104 answered
Great thanks,  I will shoot them an email. 
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys