question

station 1 lurie avatar image
station 1 lurie asked Phong Vu answered

Launch an external url when answering call

When an incoming call I can set up a URL that opens automatically.

My problem is that the URL opens too soon before the representative answers.

For each incoming phone call (which rings at all delegates) that will open the page for everyone. I would like to set the URL to open only when the call is answered by a representative


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1 Answer

Phong Vu avatar image
Phong Vu answered
Hi,

Can you repost your question to this community because it relates to a product. This forum is dedicated to developers with problems relating to the RingCentral Developer Platform.

Thanks!
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys