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method not allowed
Tags: getting started
Oct 6, 2015 at 3:32pm   •   2 replies  •  0 likes

I am getting this error of "Method Not Allowed" when trying to retrieve the call logs through PHP.

RingCentral API Error -> Method Not Allowed

Any Ideas?

$call_log_url = '/account/~/extension/~/call-log';

$ref = &$this->connection->platform;

try {

    $apiResponse = $ref->post($call_log_url);
    // dd($apiResponse);
catch (\RingCentral\SDK\Http\ApiException $e) {
    echo 'RingCentral API Error -> <b>' . $e->getMessage() . '</b>';
2 Answers
answered on Jun 22, 2019 at 11:32pm  

This is a general kind of mistake every developers does now and then. It we hit an API with wrong method type eg hit GET method in API where the API expect POST and vice versa, this Method Not Allowed occurs.

Reading the full documentation is required in this case

answered on Oct 6, 2015 at 4:06pm  
Hi Justin,

You should be using a GET request instead of a POST request in order to retrieve call logs through the API.

Please have a look at the code below :

try {
$apiResponse = $platform->get('/account/~/extension/~/call-log', array(
'perPage' => 10
print 'Retreieved Call logs' . $apiResponse->json()->uri . PHP_EOL;
} catch (\RingCentral\SDK\Http\ApiExceptionHttpException $e) {
    echo 'RingCentral API Error -> <b>' . $e->getMessage() . '</b>';


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