question

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employee-management286 asked benjamin-dean answered

Sending Fax Limitation

Is there a limitation on how many recipient can add in a single request and how many sent request a day?

fax
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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

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benjamin-dean answered
The older FaxOut API:  https://service.ringcentral.com/faxoutapi/ has a limit of 49 recipients. Once you hit 50 you'll need to use the FaxResource per this documentation:  http://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/6643

OR

The newer Connect Platform API's Message resource for Fax:  https://developers.ringcentral.com/api-docs/latest/index.html#!#FaxMessages.html has the same limitations for recipient quantity, but expanded functionality beyond these limits.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys