question

james-johnston425 avatar image
james-johnston425 asked ak answered

Input volume automatically adjusting Mac desktop

The microphone level on the mac desktop is automatically adjusting. This cannot be changed on the app and also in the Mac preferences. Is there a work around in the preferences that I can delete or adjust to make this not happen? It increases my volume to max within a few minutes of calling and picks up all the background noise

phone
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1 Answer

ak avatar image
ak answered
Hi James,

You have reached the wrong team, perhaps you might want to post the question on our General Support Community here for a speedier response  :
https://community.ringcentral.com/ringcentral

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys