Since Monday, I have been unable to dial out to certain countries (Germany) from my Ringcentral phone. Is anyone else having this issue? This has been escalated in their tech support (Level 2), but still no progress. They said this is a problem with agreements with certain countries' phone companies.
I have already checked and reset all of the admin settings for international calling permissions, so that didn't seem to help.
Thanks for your input.
unable to call international numbers. Was working but now being denied and told to contact customer services.
No 24/7 support from Ring Central?
Hello Terence,
Have you tried to check your online admin portal if international calling is enabled? Check on this article https://support.ringcentral.com/article/Enable-Disable-International-Calling-Feature.html
It is also possible that the country you're calling is on the block list. You may checked on this link as well, https://support.ringcentral.com/article/5150.html
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
