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Question

FAX Prohibited destination

  • 29 October 2016
  • 2 replies
  • 492 views
C

Hi, I am trying to fax to Thailand, but it says "Failed - Prohibited destination". What causes the error and how do I fix it? Maybe there is an international fax feature or billing I have to turn on? Thanks.





2 replies

A
There is indeed a setting. 

Visit:  Setting up the International Calling feature as an administrator


A
I sent a fax last week to a 855 number successfully and today tried to do the same thing with the same number and the error I got was that international numbers were not permitted. I about pulled my hair out.  So, after 45 looooong minutes, I sent it with a 1 in front (1855xxxxxxx) and it finally sent it. I can't tell you how frustrating this was. I'm so disappointed. 

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