The desktop app should have the option to ring PC/laptop speakers even when headset is plugged in.
I believe this feature was available in the old softphone version.
Please make this "ring PC speakers" available so we don't have to keep plugging and unplugging our headset each time we leave our desk.
If this feature is available in the current desktop app, then please email me back with instructions on how to set it.
The tech support person I chatted with told me ringing PC/Laptop speakers while headset is plugged in does not work.
Appreciate your looking into this.