News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Company Wide Extension Contact List
Tags: contacts
Feb 1, 2017 at 6:00am   •   3 replies  •  0 likes

It would be nice that once an extension is built and activated it would appear in every other users contacts tab, so messages and other info could be sent to people in house much easier without having to import lists from outside programs or having to add them into the personal contacts section since you can't forward messages to company contacts only to personal contact lists.

on Jun 6, 2019 at 10:57am   •  0 likes
Customer would like the company extensions to appear as contacts on the VVX phones. The 501 is a 2-line phones so they don't have an option for Presence and it's too cumbersome for them to remember all the extensions and who those extensions are. easier if they could access the contact list on the phone and select it. 

If there was a way for it to automatically update said info on all physical phones automatically, so that the customer doesn't have to manually enter it each time, as well. 
on Feb 1, 2017 at 9:25am   •  1 likes
Are you referring to the desktop app?  If so, check the filter.  You can select to view personal, company or all.  Maybe you have the personal filter on and don't see all the company contacts?
on Feb 2, 2017 at 5:34am   •  0 likes
i was referring to the web portal, but ill give it a look and see what happens

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us