question

patrick-nelson1 avatar image
patrick-nelson1 asked cglassy3135 commented

Receptionist needs someway of showing she is on the phone

Our receptionist uses a headset and people walk up and start talking to her while she is on the phone listening to a caller. Is there some type of device that can show that she is on the phone so this doesnt happen?

phonecall handling
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bjsvec avatar image
bjsvec answered chris-duquette4018 commented
I never used this, but someone mentioned it to me recently:  https://embrava.com
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that is one sweet piece of equipment

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bjsvec answered cglassy3135 commented
And their product page lists many products specifically compatible with RingCentral:  https://embrava.com/collections/all
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We have about 100 of these in units around our sites, fully recommend them. The one we use is Embrava BlynclightMini as it works with laptops or desktop computers. Single units are $55.00 USD but price breaks for 20 units or more.
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patrick-nelson1 answered
Oh yeah thanks Brandon!  That's exactly what I was hoping for!
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doug-routledge15999 avatar image
doug-routledge15999 answered
You may want to take a look at an attendant console.  Bridge Operator Console provides these features for users, and is designed for front desk works, making it superior to a desk phone.

https://www.youtube.com/watch?v=JUpdDzeB3zo

https://bit.ly/2MhxgnK

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