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Dial by Name Directory Sequence
Tags: contacts
Jul 14, 2017 at 10:36am   •   5 replies  •  0 likes

Does anyone know of a way to have the dial by name directory in reverse order so that my boss' name can be read before his son's?

5 Answers
answered on Apr 22, 2019 at 7:33am  
That is incorrect. There are four Ashleys. The sort order when you call in and listen . Ashley # 1 - ext starts with 19, Ashley#2 = Ext starts with 44, Ashley # 3 - Ext starts with 42 and Ashley #4 - ext starts with 17

answered on Apr 17, 2019 at 9:12am  
This doesnt seem to be done in alphabetical order. I have four Ashley's. if you have four people with the same first name. What does the system then use for sequence

answered on Jul 14, 2017 at 10:40am  
Unfortunately, those are the only two options currently that RingCentral offers. 

answered on Jul 14, 2017 at 10:39am  
Hi. I appreciate your fast response. That would still put him last...his one son is Michael, and he is Mike.

answered on Jul 29, 2020 at 8:08pm  
You can change the order to be First Name vs Last Name


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