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Dial by Name Directory Sequence

Tags: contacts

Jul 14, 2017 at 10:36am • 5 replies • 0 likes

martinez12

Does anyone know of a way to have the dial by name directory in reverse order so that my boss' name can be read before his son's?

5 Answers

nic answered on Apr 22, 2019 at 7:33am

That is incorrect. There are four Ashleys. The sort order when you call in and listen . Ashley # 1 - ext starts with 19, Ashley#2 = Ext starts with 44, Ashley # 3 - Ext starts with 42 and Ashley #4 - ext starts with 17

nic answered on Apr 17, 2019 at 9:12am

This doesnt seem to be done in alphabetical order. I have four Ashley's. if you have four people with the same first name. What does the system then use for sequence

rob.benn-frenette answered on Jul 14, 2017 at 10:40am

Unfortunately, those are the only two options currently that RingCentral offers.

martinez12 answered on Jul 14, 2017 at 10:39am

Hi. I appreciate your fast response. That would still put him last...his one son is Michael, and he is Mike.

rob.benn-frenette answered on Jul 29, 2020 at 8:08pm

You can change the order to be First Name vs Last Name

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