question

riley-clegg145 avatar image
riley-clegg145 asked benjamin-dean answered

Cannot connect to test enviornment

For some reason I cannot connect to the test region at: platform.devtest.ringcentral.com


Is the environment currently down?


-Dan


developer sandbox
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1 Answer

benjamin-dean avatar image
benjamin-dean answered
Hey Dan,

Thanks for reporting this. I know we had some issues with the Online Account Portal in Sandbox being down on Friday, our API in Sandbox might have been experiencing issues as well.

Are you still experiencing this problem?
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys