News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Can I use my Twilio number with Ringcentral?
Tags: phone
Dec 10, 2017 at 2:04pm   •   2 replies  •  0 likes

I have a Twilio number which I'd like to use with Ringcentral for inbound/outbound calls but I'd like the SMS messaging to be handled by a different service. Is this possible with Ringcentral?

2 Answers
answered on Dec 12, 2017 at 6:25pm  
Found this answer in Google as we currently are looking for a VOIP solution but have a few Twilio numbers. I understand it can be ported over. Does RingCentral still allow the number to send and receive SMS?

answered on Dec 10, 2017 at 3:58pm  
It turns out this is not something we can do. In order to use your Twilio number with RingCentral you would need to port it out of Twilio to RingCentral. In general, and in large part due to technical/FCC requirements, you can only use one phone number with one service provider's features.


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us