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Question

URL Links through Desktop App Texting

  • 7 February 2018
  • 6 replies
  • 1051 views
A
  • ann1
  • New Participant
  • 0 replies

We have the ringcentral desktop app for texting. We can not get links to go through. How can this be done? We need the ringcentral app to text back and forth with for Text, Pictures and Bitly Links

6 replies

C
It works very well on our account.  I can send and receive links in either direction.  Can you better describe your problem?  How are you entering your URL's?
B
I was curious so I just tried this myself and it worked fine.  Where are you having trouble?  Here is my example sent from RC Desktop app and received on Google voice:

Sent-


Received-

W
Thanks for the responses. 1st, I copied/pasted my link into bitly then copied & pasted the bitly address and tried to send a text message to my cell phone through the online app. On the desktop, it looked like it went through, but the message never got sent to my cell phone. I also want to know if I can send a picture from the app to the phone. If yes, how to do it. 
W
I've been looking at this and found that I can't use Bitly for some reason. However, I was able to use TinyUrl, so it solved my problems. Thank you for giving the suggestions.
M
I've had this same issue for weeks, anytime I send someone a link to review our business. HIGHLY ANNOYING


J
I tried using tiny.cc and that doesn't seem to work either. It would be really great if these limitations didn't exist.

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