When calling some larger companies and trying to reach an individual, the voicemail will say "leave a message or press 0 to return to the operator". Is this functionality available within RC? It would be nice to give people that option. Otherwise, they have to hang up and redial if the matter is urgent (or can be handled by someone else).
I know that Zero Dialing options exist for the IVR, but am not aware of any similar options for extensions.
- Account type: Canada
- Goal: Add an option to send 'zero' dials on voicemail prompts back to the operator (or a selected extension).