Question

Evernote not integrated?

  • 23 September 2018
  • 1 reply
  • 243 views

I am a new RingCentral Office Premium account holder and was super excited to see an Evernote integration with the Glip app.


Bad News: the integration has never worked since being a customer for over one month.


When I attempt to share a file in Glip and select Evernote, here is what I see:


{"error":{"message":"An unexpected server error occurred.","code":"server_error","should_retry":true,"http_status_code":500,"details":"API server failure"}}

My account rep has told me the problem has been escalated. Is there any resolution to this issue? I am an Evernote power use and have enjoyed using Glip and do not wish to switch back to Slack if there is a resolution on the horizon.


Is anyone else experiencing this issue? Thanks in advance for any insights or comments.


1 reply

Hey SVHOODS,

The fix for this issue is actually coming out in our next release which is scheduled to go out tomorrow, barring any issues. So to be safe, I'd check back on Wednesday to see if you're still getting that error message. Let me know!

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