question

ronald-schindler avatar image
ronald-schindler asked jessica-community-moderator commented

Unable to Add Speakers in Webinar

I am having problems with the Webinar.


I am unable to Add Speakers . My Extension > Tools > Webinars > My Webinars > Branding > Add A Speaker



Include the Following:

Account type (U.S., Canada, UK, AT&T, Telus, BT) - US

Related case number (if applicable) 07763367

Detailed description of problem


I wanted to add a speaker. When I try it give me an error

The error is listed as:

error: Http 0 error

Not a lot of help :)


Goal "To have a feature to have speakers name and picture included in the webinar invitation"

Previous troubleshooting steps taken - was able to have the issue with multiple browsers


Software version N/A

If desk-phone related, have you rebooted phone? N/A


Number of Users and/or Digital Lines affected. - 24


meetings
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Ronald, I would suggest opening a Support Case so we can gather more info!


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zack-fanning avatar image
zack-fanning answered jessica-community-moderator commented
We are having this same issue. Were you able to resolve it?
1 comment
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Hi Zack, 

When Ronald opened their case originally it was a reported bug, as of December 2018 it has been resolved. Make sure you're on the latest version, and open a case with Support and they can sort out everything for you :) 
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