Question

I made a vieo conference call the other day and want to know where to find the recording? Thanks All!

  • 24 November 2018
  • 3 replies
  • 212 views

How to find recorded video conference call. YES, I'm a noobie to Ring Central! Thanks.


3 replies

It should save the mp4 file to your local c: drive user profile, documents folder under "RingCentralMeetings". This would be the system that you started the recording from.

-David
You can also verify where it was saved by going to your Settings -> Recording -> Store my recordings at: 
I've recently noticed that since early December 2018 my file when saved is no longer saving a final mp4 file as it was before but all the other downloaded files are there. Any reason for that?  

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