question

bill-fox9520 avatar image
bill-fox9520 asked jessica-community-moderator commented

URL to initiate call.

I was using:

https://service.ringcentral.com/ringout.asp?cmd=call&username=17274003201&ext=7001 &password=XXXXXXX&to=17274106584 &from=17274106584&clid=7274003201&prompt=1
(I added space)

To initiate a phone call to my cell and then connect to a customer.


I know get this message:

<html>

<head><title>404 Not Found</title></head>

<body bgcolor="white">

<center><h1>404 Not Found</h1></center>

<hr><center>nginx</center>

</body>

</html>


phone
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bill-fox9520 avatar image
bill-fox9520 answered jessica-community-moderator commented
I am fairly new at this.  Is it still an http://...  call in my URL?
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jessica-community-moderator avatar image jessica-community-moderator ♦♦ commented ·
Hi Bill, 

To make a call, you will need to put 
rcmobile://call?number=+1XXXXXXXXXX into the URL. 
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bill-fox9520 avatar image bill-fox9520 commented ·
That is for dialing a number.  I want to use "ringout".
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jessica-community-moderator avatar image jessica-community-moderator ♦♦ commented ·
Hi Bill, 

Please review this KB article for more information on RingOut. 
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bill-fox9520 avatar image bill-fox9520 commented ·
Hello Jesica.   rcmobile://call?number=+1XXXXXXXXXX  this is working on my desktop and was working with the RC mobile app on my iPhone.  It is no longer working on the iPhone.  Why?
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bill-fox9520 avatar image bill-fox9520 commented ·
I need someone to answer this question
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Bill, does the information on this thread help you out?
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