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Question

Web version keeps logging out

  • 27 December 2018
  • 4 replies
  • 1132 views
J

I am using Ringcentral Web version and it logs out after certain period of time without auto-filling password so I have to manually put in password each time and log back in all the time. You should make the site NOT log out until the user choose it to log out.

4 replies

J
You can adjust the time to stay active up to 24 hours. On the portal click on the Tools main menu selection, then select Session Timeout.
M
I second the above -- lose this "your session has timed out nonsense". For those of us who don't have a security concern, the "keep me logged in" should ACTUALLY keep me logged in... until I log out!! It's freakin' annoying. >:(
V
Mine doesn't have that option - all I know is it has timed me out 5 times today already and it is truly annoying..
J
Mine logs me out at times way earlier than the 24 hours I have it set for. It allows logging back in with a couple of clicks to the Google option (no password entry required) but the non-working timing feature is annoying as well.

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