question

chris-duquette4018 avatar image
chris-duquette4018 asked william-steer answered

Block inbound international calls?

What is the best way to block any international number from calling into a business?

phone
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chris-duquette4018 avatar image
chris-duquette4018 answered
any helpers?
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saadetswift16514 avatar image
saadetswift16514 answered danno147 commented
Hmmm...have you tried blocking the country code(s) from the Super Admin extension?
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chris-duquette4018 avatar image chris-duquette4018 commented ·
when i looked up the call, there was no country code prefix. It seemed odd the number just came up XXXXXXXXXXX. not (XXX-XXX-XXXX). Wouldn't the call log show it showing as X-XXX(country code)-XXX-XXXX ? 
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saadetswift16514 avatar image saadetswift16514 commented ·
I believe so. That's interesting...unfortunately, idk how to block that :/
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danno147 avatar image danno147 commented ·
So Chris, that's the other carrier delivering a incorrectly formatted number so as to prevent their number from being blocked on hosted platforms.  Spam callers are very ingenious.  Have you tried to block the call via the call log?

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danno147 avatar image danno147 commented ·
4example:



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william-steer avatar image
william-steer answered
It would be nice if there was an update on this feature. I don't understand what is so difficult writing a query: if the numeral count is greater than 11 reject the call. thus blocking inbound non-North American calls.
I see there has been no activity on this post in over a year. blocking individual numbers is pointless with the scammers using other VOIP systems to spoof caller ID numbers making in pointless to block individual numbers when the same call bank calls in the same 5 min span from two different numbers. In addition, as previously stated the formatting is different but that should not preclude the numerals from being counted; a US number is always 11 digits.
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