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call forwarding on main line vs. extensions.

Tags: call forwarding

Feb 8, 2019 at 7:56am • 1 replies • 0 likes

sarah-vitek

We have 5 users, we have our main number forwarded to each person's extension simultaneously for all to answer at their desks during the day. If no one answers we would like that to be forwarded directly to the main phone voicemail... not each person's individual forwarding list. How do we separate where the main number forwards from where the individual extension calls get forwarded?

1 Answer

saadet.swift answered on Feb 8, 2019 at 1:02pm

Hey Sarah, how are you forwarding the calls to your Users? Via a Call Queue? Could you share a screen shot of your set up?

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