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using the mobile app with 2 extensions

Tags: softphone, mobile

Feb 16, 2019 at 9:04am • 1 replies • 0 likes

john-bilski

I have 3 voice prompts and 2 ext's. When I'm logged in on ext101 I can see all missed calls and receive VM's on the app. The challenge is when calls come to ext 102, I don't see missed calls and the VM gets emailed to me from RC stating I need to log into ext 102 to listen to it. Im a small operation and have "super admin" rights, why does one have to log in and out all the time?

1 Answer

saadet.swift answered on Feb 19, 2019 at 9:37am

Hey John! Could you verify which mobile app you're using?

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