Question

RC App Highly Unreliable

  • 18 February 2019
  • 3 replies
  • 142 views

RC App for Android (v. 11.0.0) is highly unreliable. Phone will ring, but will just not connect, lost call does not go to voice mail. I am reacting within 2 rings of an inbound call, so it's not the timeout issue at play here. Assistance appreciated.


Thanks in advance!


3 replies

Yeah, so it'd be nice if I could open a ticket, but even that's not working.  I'm seeing an error message at the top of the page that says: ERROR Error:system.security.NoAccessException: Update access denied for Contact, controller action methods may not execute

However, I'm logged in.  Frankly, I'm not impressed.

And to add insult to injury, I wasn't even notified by your reply on the forum here...
Hey Robert! This is definitely something our Support Team will need to investigate.

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