question

john12345678910111213141516171819 avatar image
john12345678910111213141516171819 asked shaun-boltz commented

Can't connect to meeting as user

I have a meeting link, I can connect on a remote computer, but I can't connect on my workstation. I have the latest updates on Windows 10, I use Google Chrome to launch the url, and I've uninstalled and reinstalled the RingCentral app.


I have done a speedtest and show 50 down, 9.5 up, I've disabled the firewall and turned off my AV, still doesn't connect.


I tried calling support, but since I don't have a ring central number they don't care about me. Any ideas why this doesn't work?

meetings
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11 Answers

john12345678910111213141516171819 avatar image
john12345678910111213141516171819 answered
Yes, tried that, tried uninstalling and reinstalling, all failed.

The last time we tried, we were waiting for the meeting to start, everything looked correct, then when the organizer signed in, this computer hung, while another computer I was testing on worked. I haven't found any error messages or reasons it wouldn't work.
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