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Question

Bug: In the new update (10.3.5), need to click "Keypad" before RingCentral phone allows keyboard input

  • February 19, 2019
  • 2 replies
  • 1059 views

When I am making phone calls. I usually press 0 for operator and things like that. Before the 10.3.5 update, I was able to just press keys on my keyboard to input as a touch tone phone. Now that doesn't work unless I click the "Keypad" button during the call.

2 replies

  • Author
  • New Participant
  • 3 replies
  • February 19, 2019
Quitting the app and restarting seems to have fixed it. Oops! :D


  • Known Participant
  • 554 replies
  • February 20, 2019
Whew! Keep us posted if it happens again :)