Bug: In the new update (10.3.5), need to click "Keypad" before RingCentral phone allows keyboard input
Feb 19, 2019 at 3:10pm • 2 replies • 0 likes
sasha-sosin
When I am making phone calls. I usually press 0 for operator and things like that. Before the 10.3.5 update, I was able to just press keys on my keyboard to input as a touch tone phone. Now that doesn't work unless I click the "Keypad" button during the call.
2 Answers
answered on Feb 20, 2019 at 6:11am
Whew! Keep us posted if it happens again :)
0
answered on Feb 19, 2019 at 3:51pm
Quitting the app and restarting seems to have fixed it. Oops! :D
0
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.
We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!
Try RingCentral Workflow Builder
